Richard contacted us based our reviews. Following the home survey and quote, we removed an old inefficient open fire, refitted his lovely stone fireplace surround and fitted a gorgeous Clearview Pioneer 400. We also fitted the same model in the office which is utilised daily and has resulted in much lower central heating costs.
Very professional and personal experience, they fitted two stoves in two days and did a great job. we are very happy with the result and the process was as smooth and efficient as possible. Ignite were flexible and friendly, very happy to recommend them, and already have.
Carla purchased the house where a stove had been previously fitted and after some investigation, it transpired the installation was carried out by a non compliant installer. We removed the stove and refitted with the correct flue and a suitable protection to the wall behind the stove. We provided a much needed HETAS certificate for our customer. They can now sleep safely in their beds!
We bought a house that came complete with badly fitted stove that after purchase we found out wasn’t in line with HETAS regs. After weeks of stress and trying to find someone to help us Darren came to the rescue! He’s done a fantastic job and I would recommend him to anyone. He’s polite, he turns up when he says he will turn up and he does exactly what he says he will do (and more). Brilliant. Very happy.
As a new customer moving to the area, its always worrying choosing the correct tradesman or company to carry out work for you. Mr and Mrs Wright were recommended to us and we provided some good advice on the home survey which established good faith and following the competitive quote, we provided exactly what they wanted in just 2 days. We even suggested retaining their existing mantel with they painted beautifully following installation.
From design to installation Darren and Mark were very friendly, professional and enthusiastic about our fireplace projects Darren was extremely helpful with the initial designs and we are delighted with our two new stoves. We were hoping to have different styles of fireplace and stove in each room and they have certainly delivered on this! We are very happy with the results and would certainly recommend them.
The customer had a new extension built and unfortunately the stove could not be installed exactly where the customer initially wanted it due to positioning of the flue and external obstacles. However, after a good chat, we mutually changed the layout of the room to facilitate a beautiful Charnwood Arc free-standing stove with a honed granite hearth and a sympathetically installed external flue system. A very happy customer.
From start to finish, Ignite have been amazing. They spent time to go through our options (after other places said it couldn’t be done!) and guide us through the whole process. We now have an amazing log burner. I’d have no hesitation in recommending Darren and Mark to anyone. Simply brilliant!!
Following her initial contact with us, we visited Natalie and provided a full quote on numerous stove options. After visiting us a viewing the options, they opted for the gorgeous Charnwood C five and we carried out installation in 1 day which included removing her old fireplace and creating a larger opening. We finished off with a natural slate hearth and refitted her existing mantel. She didn’t even need to decorate following our installation.
We love our new woodburner! Would highly recommend Ignite. Darren was an absolute pleasure to deal with from the initial meet up to discuss our requirements to the final stage and coming back after installation to show us how to use the woodburner. Ignite definitely go the extra mile to help. Thank you so much!